1. Booking and payment

All bookings are made online. Payment is by card through Stripe. Your card is authorized at booking, but only captured once we manually confirm the booking, usually within 24 hours.

2. Cancellation and refund

Cancellations made at least 48 hours before the booked start time are fully refunded. Cancellations inside 48 hours are not refunded by default — contact us if you have exceptional circumstances.

3. Liability

The customer is responsible for damages to equipment and premises caused by the customer or their guests.

4. Rights to recordings

Recordings and material produced in the studio belong to the customer.

5. Company information

Podcast Vest, Stillidsvej 108, 2630 Taastrup, Denmark. VAT no.: [pending].

Terms of trade and rental

By confirming a booking order on Podcastvest.dk, the customer declares that they have read and understood the podcast studio's terms of trade and rental:

The customer is responsible for treating the studio's equipment such as microphones, audio interfaces, lights/lamps, furnishings such as furniture and plants, and other facilities made available with due care, so that the rented items are not damaged, destroyed or lost. The customer is liable for any damage, including fire and/or theft during the rental period. Podcastvest may claim compensation for documented repair costs, or, if the equipment cannot be repaired, reasonable compensation corresponding to the value of the equipment, taking into account among other things the age and condition of the equipment.

In the event of the renter's breach of this agreement, the agreement shall serve as a basis for enforcement pursuant to section 478(1)(5) of the Danish Administration of Justice Act, as published on Retsinformation.

The renter may not sublet or transfer bookings to third parties.

Complaints

Complaints must be submitted immediately after the customer has discovered, or ought to have discovered, the fault.

Confidentiality

All agreements and all communication between the parties are treated confidentially and may not be passed on to third parties without prior agreement.

Personal data is stored in accordance with data protection legislation, including the GDPR.

Tidying up

Ordinary tidying up is included in the rental price, i.e.

putting furniture back in place
gathering cables safely
making sure the equipment used is switched off

The customer may not alter technical equipment or installations unless this has been agreed with Podcastvest.

As a rule, the customer will be informed if extra cleaning or tidying up becomes necessary. Podcastvest may charge a reasonable and documented amount for the extra tidying up/cleaning.

Force majeure

Neither party can be held liable for failure to fulfil their obligations if this is due to circumstances beyond that party's control (force majeure), e.g. pandemics, fire, war, or supply failures caused by such circumstances.